Privacy Policy

Introduction

Welcome to Polo & Luna! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

Information We Collect

1. Personal Information: We may collect personal information that you provide to us, such as your name, email address, shipping address, phone number, and payment information.
2. Non-Personal Information: We may collect non-personal information such as your browser type, device type, IP address, and browsing behavior on our site.

How We Use Your Information

1. To Process Orders: We use your information to process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
2. To Improve Our Services: We use the information to enhance our website, customer service, and overall shopping experience.
3. To Send Promotional Materials: With your consent, we may use your contact information to send you newsletters, promotions, and other marketing materials.

How We Share Your Information

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and other business operations.
2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to access, update, or delete your personal information. You can do this by contacting us at support@poloandluna.com. Additionally, you can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those emails.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting to this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at